Welcome to Trekinger Inc. These Terms and Conditions ("Terms") govern your use of our website and services, including online booking, payments, and account management. By accessing our website or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
Trekinger Inc.: Refers to our company, based in Rwanda, providing tour and travel services.
You/User: Refers to the customer or visitor accessing our website or services.
Services: Includes flight bookings, visa processing, hotel reservations, travel tickets, tour packages, and travel insurance.
Eligibility
Users must be at least 18 years old to create an account.
All information provided during registration must be accurate and complete.
Account Security
You are responsible for maintaining the confidentiality of your login credentials.
Notify us immediately of unauthorized access to your account.
Termination Rights
Bookings can be made via our website. You will receive confirmation emails with booking details.
Process
Bookings can be made via our website. You will receive confirmation emails with booking details.
Accuracy
Ensure all details, including travel dates and personal information, are accurate before submitting a booking.
Cancellations and Modifications
Cancellations or modifications are subject to the terms of the specific service provider (e.g., airlines, hotels).
Refund policies depend on the service booked and may include cancellation fees.
Overbooking Policy
In the unlikely event of overbooking, Trekinger Inc. will assist in finding alternative arrangements or provide a refund.
Accepted Methods: We accept credit cards, debit cards, mobile payment (MTN Mobile Money, Airtel Money), and online payment gateways such as Stripe and PayPal.
Charges and Fees: Additional service fees, taxes, or currency exchange rates may apply.
Refunds: Refunds are processed according to the policies of the specific service provider and may take up to 14 business days.
Ensure valid travel documents, including passports and visas, are obtained before travel.
Arrive on time for scheduled tours, flights, or hotel check-ins.
Trekinger Inc. is not liable for delays, cancellations, or issues caused by third-party providers such as airlines or hotels.
We are not responsible for events beyond our control (e.g., natural disasters, political instability).
Refer to our Privacy Policy for details on how we collect, use, and protect your data.
User may not:
• Use our platform for fraudulent or illegal purposes.
• Hack, scrape, or misuse the website.
• Provide false or misleading information.
All website content, including text, images, and software, is the property of Trekinger Inc. Unauthorized use is prohibited.
These Terms are governed by the laws of Rwanda. Disputes will be resolved through arbitration or mediation before litigation.
Trekinger Inc. reserves the right to update these Terms at any time. Users will be notified of significant changes.
For all inquiries regarding these Terms, please contact us at: regulations@trekinger.icu
© Trekinger
