FAQs

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Frequently Asked Questions

General Questions

Click on the “Sign Up” button on the homepage, provide your email, create a secure password, and verify your email. Once verified, your account is ready to use.

Yes, you can browse tours and destinations as a guest. However, booking, saving favorites, and accessing special promotions require an account.

On the login page, click “Forgot Password,” enter your email, and follow the instructions sent to reset your password securely.

Yes, Trekinger operates worldwide and allows users to book tours, hotels, and experiences across multiple countries and currencies.

Regular Questions (Booking & Payments)

Search for your desired destination, select a tour or hotel, choose dates, provide traveler information, and complete payment. A confirmation will be emailed immediately.

Most bookings allow modifications or cancellations depending on the provider’s policy. You can manage your bookings through “My Trips” in your account.

Once payment is completed, a confirmation email with all booking details, invoice, and contact information for your provider is sent instantly.

Trekinger accepts major credit/debit cards, PayPal, and select local payment options depending on the region. Payments are securely processed.

Advanced Questions (System & Partner Interactions)

Visit the “Partner with Us” page, fill out the partnership form, provide required business documents, and our onboarding team will contact you within 5 business days.

Trekinger has a dedicated support team that mediates disputes between guests and providers. Report issues via the “Help” section, and our team will respond promptly.

Yes, Trekinger provides API access and affiliate programs for partners to integrate bookings, availability, and promotions into their platforms.

Trekinger uses end-to-end encryption, PCI-compliant payment gateways, and strict privacy policies to ensure all personal and financial data are secure.

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